In the last few weeks we conducted around 20 user tests on four different objects: the slider, the dial, the potentiometer, and the clicker.
During testing, we found that users had difficulty understating the usability of the potentiometer in its current design (Inside the black box). As one user stated, "I didn't understand how to access the device, it wasn't clear. The slider was clearer and more intuitive." Therefore, we made some design changes to improve its usability, such as removing the black cover and changing the shape to a round container.
From the tests, we drew a few key conclusions that will guide our product development process going forward.
Firstly, there was some debate over the type of reporting users preferred. Some users preferred a binary reporting, while others preferred a more quantitative report. One user expressed, "There is no 60 or 80% success, it's either I succeeded or I didn't." Therefore, as we move forward in the product development process, we will conduct a more thorough analysis of the clicker object to determine if it has a greater potential value than the slider and potentiometer.
Secondly, certain participants highlighted the discrepancy between the enjoyable interaction they have with the object and the fact that they must use it to report the challenges they faced in using it.
Thirdly, we discovered that users had no problem carrying the object with them during the day, and its size was perceived as reasonable in terms of comfort. However, users often forgot about the object until the reminder was given to them before mealtime ("It really didn't bother me. On the contrary, most of the time I forgot it was on me at all. During meals I did use it "). Therefore, we will continue to explore ways to improve user engagement with the product throughout the day.
Lastly, we found that each user had a different interpretation of what the report symbolized. Some users reported on the level of difficulty they experienced, while others reported on the pride they felt when they managed to push themselves to cope. Therefore, we understand that our product is subjective and that the user's psychological perception of the process is essential.
In conclusion, we have made progress in improving our product's usability based on user feedback. However, we still have some work to do to determine the best reporting system and user engagement methods. We look forward to continuing to improve our product in the coming weeks. Thank you for reading, and we'll see you in our next post!
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